Returns & Exchanges
How do I return an item?
With hygiene and COVID 19 in mind, Shop Every Step Hair is unable to accept returns or exchanges.
How do I exchange a damaged item?
If your item is damaged, we will happily provide a free exchange, just follow the steps below:
- Send us an email within 24 hours of receiving you the item at customercare@shopeverystep.com
Can I cancel my order?
No, once an order is placed . It can not be cancelled.